*Below excludes any public holidays or holiday periods which will be consistently updated at the top of this page if applicable.

Dispatch schedule (AEST). Business days only.

Order Day	Orders Placed Before 9 AM (AEST)	Orders Placed After 9 AM (AEST)
Monday	Dispatched Tuesday	Dispatched Wednesday
Tuesday	Dispatched Wednesday	Dispatched Wednesday
Wednesday	Dispatched Wednesday	Dispatched Friday
Thursday	Dispatched Friday	Dispatched Friday
Friday	Dispatched Friday	Dispatched Monday
Saturday	Dispatched Monday	Dispatched Monday
Sunday	Dispatched Tuesday	Dispatched Tuesday

We offer free standard shipping on orders over $80 AUD to most Metro Areas in Australia — just our way of saying thanks for stocking up!

Here’s what to know:

• ✅ Metro Area delivery Included (as defined by Australia Post) - Excluding Darwin
  
• 🚫 Bulk items Excluded (like 5kg packs, 20L drums, or large packaging quantities)
  
• 🚫 Express Shipping is always calculated separately

👉 For full terms, inclusions and exclusions, read the Free Shipping T&Cs here.

For orders under $80 (excluding shipping):

Shipping costs are calculated based on your order’s weight and volume. You’ll see accurate pricing at checkout. We work hard to negotiate competitive shipping rates with our carriers, so we can pass those savings on to you.

You’ll see all your options at checkout.

If your cart qualifies, free shipping will appear automatically. If any excluded items are present, standard shipping will be calculated accordingly. Have questions? We’re always here to help.

Nope — buy as little or as much as you need. Whether you're testing a new idea or restocking your best-seller, our small pack sizes are perfect for trial, gifting, or small-batch production.

Yes — we offer free standard shipping on orders over $80 AUD to most Metro Areas across Australia.

Here’s how it works:

• ✅ Metro Area delivery Included (as defined by Australia Post) - Excluding Darwin
  
• 🚫 Bulk items Excluded (like 5kg packs, 20L drums, or large packaging quantities)
  
• 🚫 Express Shipping is always calculated separately

👉 For full terms, inclusions and exclusions, read the Free Shipping T&Cs here.

What if my order is under $80?

Shipping is calculated based on your order’s weight and volume, and you’ll see the exact cost at checkout. We’ve negotiated competitive rates to help pass those savings on to you.

You’ll always know before you buy.

Shipping options appear automatically at checkout based on your cart contents and delivery address. Still unsure? Just reach out — we’re here to help.

Estimated Delivery Times (Business Days – Standard Post)

Please note: These timeframes are estimates based on delivery after dispatch. During peak periods (such as Christmas or sale events), delays may occur. We appreciate your patience and understanding.

Region	Estimated Delivery
Melbourne Metro	2 business days
Victoria Country	3–4 business days
Sydney Metro	4–5 business days
NSW Country	5–6 business days
Canberra Metro	4–5 business days
Adelaide Metro	4–5 business days
South Australia Country	4–5 business days
Brisbane Metro	5–6 business days
Queensland Central	5–6 business days
Far North Queensland	6–10 business days
Perth Metro	6–8 business days
Geraldton	9–11 business days
Karratha	9–11 business days
Western Australia Country	10–12 business days

Express orders generally arrive within 1–2 business days to most express service areas.

Yes — Express Shipping is available on most orders. You can select it at checkout if you need your ingredients sooner.

Just note:

🚀 Express Shipping is not included in our free shipping offer — standard express rates will apply regardless of order value.

🚫 Some bulk or heavy items may be ineligible for express due to carrier restrictions.

You'll see all available shipping options — including Express — once you enter your delivery address at checkout. If you're ever unsure, feel free to reach out and we’ll gladly check for you.

Express orders are estimated to arrive within 1–2 business days of dispatch to most express service areas.

You’re in control! Just add a note to your order if you’d like it left at your door or if you would prefer a signature upon delivery. In some areas, a signature may still be required by Australia Post, no matter the preference.

No Signature: We won’t be liable for any lost parcels if no signature is required.

If you haven’t received an order confirmation email, here’s what to check:

• Spam/Junk Folder: Sometimes emails can end up here.
• Email Account: Ensure you’re checking the correct email address.

If still no luck, please contact us, and we’ll follow up.